1401 Darlington Ave
Directions Crawfordsville, IN 47933

  • New Sales: (888) 874-5405
  • Pre-Owned Sales: (888) 465-0394
  • Service: (888) 648-2643
  • Parts: (888) 523-7950

Join Our Team



Job Opportunities

SERVICE ADVISOR

We are looking for a full-time Service Advisor to join our team!  Our service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

RESPONSIBILITIES:

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage, and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow-up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

REQUIREMENTS:

  • Positive and enthusiastic attitude
  • Provide outstanding customer service in the service lane
  • Previous dealership experience is preferred
  • High volume mentality
  • Customer Satisfaction focused
  • Valid driver's license with good driving record
  • High School Diploma

BENEFITS:

  • Fun, fast paced environment
  • Training and support
  • 401K
  • Health Insurance
  • Paid Time Off
Apply for Position

AUTOMOTIVE TECHNICIAN

Etter Ford is seeking motivated individuals to perform repairs and services for our customers. We are looking for a Certified technician or experienced service tech. We will train to meet Ford certifications as well. Must have own tools and valid driver's license. We offer competitive wages and benefits. Our service department is very busy and the work supply is steady. Come join our team and enjoy a very secure and lucrative career.


 RESPONSIBILITIES:

  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Discuss repairs with shop foreman or service advisor
  • Communicate additional service requests to service advisor
  • Plan work procedures in cooperation with shop foreman

REQUIREMENTS:

  • Post-secondary automotive training or equivalent work experience
  • Certifications a plus
  • Broad scope of automotive mechanical/electrical knowledge
  •  Valid driver's license
  • Basic computer and internet skill
  • Enthusiastic and team oriented
  • Professional demeanor and strong work ethic
  • Committed to high quality service

BENEFITS:

  • Health Insurance
  • Paid Time Off (PTO)
  • Continued Ford training 
Apply for Position



Contact

Etter Ford

1401 Darlington Ave
Directions Crawfordsville, IN 47933

  • Sales: (888) 874-5405
  • Service: (888)-648-2643
  • Parts: (888-523-7950

Hours

  • Monday 9:00 AM - 6:00 PM
  • Tuesday 9:00 AM - 6:00 PM
  • Wednesday 9:00 AM - 6:00 PM
  • Thursday 9:00 AM - 6:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 3:00 PM
  • Sunday Closed
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